Most Popular Customer Questions
Is the sauna hot enough?
Yes, they easily reach temperatures above 100°C in under 30 minutes.
Our saunas have been successfully tested in Siberian conditions.
Does the sauna withstand extreme weather conditions?
Yes, our saunas withstand strong winds, snowfall, and heavy rain showers, as well as temperature fluctuations from -40°C to +40°C and prolonged direct sunlight.
Does the size result in less heat being produced?
No, our saunas heat up quickly and reach over 100°C, regardless of size.
Does the sauna's quality deteriorate after 2 years?
Don't worry, with correct use, the quality of the sauna remains unchanged even after two years.
Do I need experience to use it?
No, you don't need any experience.
Assembly requires no prior knowledge and can be completed in under 10 minutes.
How long does shipping take?
Delivery usually takes place within 2–5 working days within Germany and the EU.
How much is shipping?
Shipping costs are transparently displayed at checkout. Within the EU, we offer fair and fast delivery.
Can I return my order?
Yes, you can easily cancel your order within the statutory period. Further information can be found in the Right of Withdrawal.