Frequently Asked Questions (FAQ)
How long does shipping take?
Delivery usually takes place within 2–5 working days within Germany and the EU.
How much is shipping?
Shipping costs are transparently displayed at checkout. Within the EU, we offer fair and fast delivery.
Can I return my order?
Yes, you can easily cancel your order within the statutory period. Further information can be found in the Right of Withdrawal.
When will I receive my order?
Once your order has been shipped, you will receive a tracking number and can track your package at any time.
Is it safe to use?
Yes, the tent sauna is safe with proper use. The materials are heat-resistant and specifically designed for sauna heaters.
How quickly does the sauna heat up?
The sauna reaches a pleasant temperature after just a few minutes and can be fully heated up quickly.
How complex is the setup?
Setup takes only a few minutes and is easy to do even without experience.
Can I use the sauna in winter?
Yes, it is specially designed for cold temperatures and reliably retains heat even in sub-zero conditions.